🇰🇪 Every feature built for Kenyan sellers

Not a catalogue.
A real business platform.

Every tool you need to take orders, get paid, grow your customer base, and run your business professionally — all in one place, all starting at KES 799/month.

1,400+
Active stores
KES 500M+
Processed
0%
Commission taken
60 min
Avg setup time

No credit card · No setup fee · Cancel anytime

✓ M-Pesa automatic payments✓ 130+ professional templates✓ Loyalty & referral programmes✓ AI product descriptions✓ Abandoned cart recovery✓ USSD feature phone sales
💚
Automatic M-Pesa PaymentsMost requested

Customer pays. Money arrives. You do nothing.

STK Push sends a payment prompt directly to your customer's phone. They enter their PIN, you get paid. Zero manual work.

  • STK Push — customer gets prompted on their phone automatically
  • Payment confirmed in real-time, order auto-created instantly
  • Automatic M-Pesa receipts emailed to customers
  • Full payment history, exportable to CSV or Excel anytime
  • Also accepts Airtel Money, Visa, and Mastercard
💚 The #1 reason sellers switch to Greatr
0
Screenshots required. Ever.

Key highlights

  • STK Push — customer gets prompted on their phone automatically
  • Payment confirmed in real-time, order auto-created instantly
  • Automatic M-Pesa receipts emailed to customers
🎁
Gift Cards & Store Credit

Turn one sale into two. Gift cards sell themselves.

Let customers buy and send digital gift cards. Recipients redeem at checkout — it just works.

  • Issue custom-value digital gift cards from your dashboard
  • Customers send gift cards to friends via email or WhatsApp
  • Gift card sales are paid upfront — great for cash flow
  • Store credit system for returns and loyalty rewards
  • Set expiry dates or make them valid forever
🎁 Works perfectly around Christmas, Eid, and birthdays
↑32%
avg order value with gift cards

Key highlights

  • Issue custom-value digital gift cards from your dashboard
  • Customers send gift cards to friends via email or WhatsApp
  • Gift card sales are paid upfront — great for cash flow
🏷️
Discounts & Promo Codes

Run a flash sale. Build a loyal fanbase. Control every detail.

Every type of discount you need — percentage, fixed amount, free shipping, buy-X-get-Y — in a few clicks.

  • Percentage, fixed amount, or free shipping discounts
  • Private codes for specific customers or WhatsApp groups
  • Schedule flash sales with automatic start and end times
  • Buy X, Get Y — bundle deals to increase basket size
  • Set usage limits per customer or globally
🏷️ Drop codes on WhatsApp status. Watch orders roll in.
higher repeat purchase rate with codes

Key highlights

  • Percentage, fixed amount, or free shipping discounts
  • Private codes for specific customers or WhatsApp groups
  • Schedule flash sales with automatic start and end times
🎨
130+ Professional Store Templates130+ designs

Your store looks like a million shillings from day one.

Every template is designed by world-class UI designers and built mobile-first. Looks stunning on any screen, any device.

  • Every template is mobile-first — 80%+ of your customers shop on phones
  • Switch templates anytime without losing a single product or order
  • Customise colours, fonts, and layout with zero code
  • Preview any template with YOUR actual products before switching
  • Covers fashion, food, electronics, beauty, home, health, and more
🎨 Look international. Charge Kenyan prices.
130+
designs, all included free

Key highlights

  • Every template is mobile-first — 80%+ of your customers shop on phones
  • Switch templates anytime without losing a single product or order
  • Customise colours, fonts, and layout with zero code
✍️
AI Product DescriptionsAI-powered

Type 3 words in Swahili. Get a description that sells.

Our AI writes compelling, search-optimised product descriptions in seconds — in English or Swahili. No copywriter needed.

  • AI generates title, description, and SEO tags automatically
  • Writes in English or Swahili — you choose per product
  • Edit or regenerate instantly — no extra cost, ever
  • Optimised for Google search, not just keyword stuffing
  • Works across all categories — fashion, food, electronics, beauty
✍️ Descriptions that convert while you sleep
10s
to write a full product listing

Key highlights

  • AI generates title, description, and SEO tags automatically
  • Writes in English or Swahili — you choose per product
  • Edit or regenerate instantly — no extra cost, ever
📦
Product Bundles

Sell more per order. The smart way.

Bundle products together at a special price that makes buying the set irresistible. Increase your average order value automatically.

  • Create product bundles with custom combined pricing
  • Show "You save KES X" to make the deal feel obvious
  • Link bundles to product pages — customers see the upsell automatically
  • Track bundle performance separately in analytics
  • Perfect for gift sets, starter kits, and seasonal packages
📦 Sell skincare as a set. Sell electronics with accessories.
+45%
avg order value with bundles

Key highlights

  • Create product bundles with custom combined pricing
  • Show "You save KES X" to make the deal feel obvious
  • Link bundles to product pages — customers see the upsell automatically
🌍
Custom Domain (.co.ke)

yourshop.co.ke — looks as professional as the big brands.

Your store gets a free yourstore.shop.greatzern.com link from day one. Connect your own .co.ke domain in under 10 minutes.

  • Free yourstore.shop.greatzern.com subdomain from day one
  • Connect your own .co.ke domain in under 10 minutes
  • Automatic HTTPS/SSL — your store is always secure
  • Redirect old domains and set up multiple aliases
  • Domain verified and live in under 24 hours — usually faster
🌍 Stop sending customers to Instagram highlights
10 min
to connect your own domain

Key highlights

  • Free yourstore.shop.greatzern.com subdomain from day one
  • Connect your own .co.ke domain in under 10 minutes
  • Automatic HTTPS/SSL — your store is always secure
📝
Built-in Blog & Pages

Build trust. Rank on Google. Grow without paying for ads.

Create a blog, an About page, FAQs, and landing pages — all inside your store. No WordPress, no extra tools.

  • Full blog with categories, tags, author profiles, and SEO
  • Create custom pages — About, FAQ, Returns, Contact
  • Every page & post automatically optimised for Google
  • Add pages to your store navigation menu easily
  • All blog posts look great on mobile — no extra setup
📝 Free traffic. Every. Single. Month.
more Google traffic for stores with a blog

Key highlights

  • Full blog with categories, tags, author profiles, and SEO
  • Create custom pages — About, FAQ, Returns, Contact
  • Every page & post automatically optimised for Google
📊
Real-Time AnalyticsReal-time

Know exactly what is making you money — right now.

No 24-hour delay. Actual real-time data on revenue, traffic, best sellers, and where your customers are coming from.

  • Revenue, orders, and visitors updated live as they happen
  • Best-selling products ranked by revenue AND units sold
  • Traffic sources: Instagram, WhatsApp, TikTok, Google, direct
  • Customer locations mapped across Kenya by county
  • Revenue by product, category, and time period — exportable
📊 Real data. Real decisions. Real growth.
Live
data. No 24hr delay like Shopify.

Key highlights

  • Revenue, orders, and visitors updated live as they happen
  • Best-selling products ranked by revenue AND units sold
  • Traffic sources: Instagram, WhatsApp, TikTok, Google, direct
📣
Email & SMS Marketing CampaignsEmail + SMS

Talk to 1,000 customers with one click.

Send professional email and SMS campaigns to your customer list. Announce new arrivals, run sales, bring back lost customers.

  • Drag-and-drop email campaign builder — no design skills needed
  • Bulk SMS campaigns directly to M-Pesa numbers
  • Segment customers by purchase history, location, or spend
  • Schedule campaigns to send at the perfect time
  • Open rates, clicks, and conversions tracked for every campaign
📣 Your customer list is your most valuable business asset
38×
ROI on email vs social ads

Key highlights

  • Drag-and-drop email campaign builder — no design skills needed
  • Bulk SMS campaigns directly to M-Pesa numbers
  • Segment customers by purchase history, location, or spend
🛒
Abandoned Cart RecoveryAutomated

Recover revenue you were about to lose. Automatically.

Someone added products and didn't buy? Greatr automatically sends a reminder via email or WhatsApp — and often closes the sale.

  • Detect when a customer leaves without buying
  • Send automatic email reminder with their cart contents
  • WhatsApp reminder option — where Kenyan customers actually read
  • Customise timing — 1 hour, 6 hours, or 24 hours later
  • Include a limited-time discount code to close the deal
🛒 Money you're currently leaving on the table
15%
of abandoned carts recovered on average

Key highlights

  • Detect when a customer leaves without buying
  • Send automatic email reminder with their cart contents
  • WhatsApp reminder option — where Kenyan customers actually read
🔔
Back-in-Stock Alerts

Never lose a sale because something sold out.

When an item sells out, customers click "Notify me". When you restock, they get an instant alert and come back to buy.

  • "Notify me when available" button appears automatically on sold-out items
  • Customers get instant email the moment you restock
  • WhatsApp notification option for higher open rates
  • See demand signals — know which items to re-order first
  • Converts restocks into guaranteed sales immediately
🔔 Sold out = selling faster than ever
89%
of notified customers buy within 24hrs

Key highlights

  • "Notify me when available" button appears automatically on sold-out items
  • Customers get instant email the moment you restock
  • WhatsApp notification option for higher open rates
🏆
Loyalty Programme

Reward customers. They come back. They spend more.

Build a points-based loyalty system that makes customers feel valued and keeps them coming back — on autopilot.

  • Award points per purchase — you set the rate
  • Customers redeem points for discounts at checkout
  • Birthday bonus points — customers get a gift on their birthday
  • See your most loyal customers ranked by lifetime value
  • Customers share their points balance on social (free word-of-mouth)
🏆 Your regulars are your most profitable customers
cheaper to retain vs acquire a customer

Key highlights

  • Award points per purchase — you set the rate
  • Customers redeem points for discounts at checkout
  • Birthday bonus points — customers get a gift on their birthday
🤝
Referral Programme

Let your customers sell for you. Pay them when they do.

Your happiest customers become your sales team. They share a link. Someone buys. They earn a reward. You grow.

  • Every customer gets a unique referral link automatically
  • You set the reward — discount, cash, store credit
  • Track which customers bring the most new buyers
  • Sharing works via WhatsApp, Instagram, or any platform
  • Referral rewards apply automatically at checkout — no codes needed
🤝 Word-of-mouth at scale, automated
3.98×
higher LTV for referred customers

Key highlights

  • Every customer gets a unique referral link automatically
  • You set the reward — discount, cash, store credit
  • Track which customers bring the most new buyers
Product Reviews

Social proof that sells your products for you.

Customers trust other customers 10x more than they trust you. Verified reviews on your product pages close sales you couldn't.

  • Verified purchase reviews — only real buyers can review
  • Automatic post-purchase review request email
  • Photo reviews — customers upload pictures with their review
  • Reward customers with points for leaving a review
  • Reviews improve your Google ranking automatically
The best salesperson you'll ever have — your customers
+270%
conversion lift from product reviews

Key highlights

  • Verified purchase reviews — only real buyers can review
  • Automatic post-purchase review request email
  • Photo reviews — customers upload pictures with their review
📋
Complete Order Management

Every order. Every customer. One clean dashboard.

New orders appear instantly. Process, pack, and dispatch without touching WhatsApp, a notebook, or a spreadsheet.

  • New orders appear instantly — push notification to your phone
  • Mark orders as packed, shipped, or delivered with one tap
  • SMS and WhatsApp notifications to customers at each step
  • Print packing slips and shipping labels from your phone
  • Search full order history by name, phone number, or order ID
📋 No more DMs. No more notebooks. One place.
4 hrs
saved per day on average by sellers

Key highlights

  • New orders appear instantly — push notification to your phone
  • Mark orders as packed, shipped, or delivered with one tap
  • SMS and WhatsApp notifications to customers at each step
📦
Inventory Management

Never oversell. Never disappoint a customer again.

Stock levels update automatically after every sale. Your store shows "Sold Out" the moment you run out — even at 3 AM.

  • Stock auto-deducts after every confirmed payment
  • "Sold out" shows automatically — no manual update needed
  • Email alerts when stock drops below your custom threshold
  • Unlimited products, variants, and SKUs — no extra charge
  • Bulk import from CSV in under 2 minutes
📦 Stop losing repeat customers to stock chaos
0
oversold orders for sellers using Greatr

Key highlights

  • Stock auto-deducts after every confirmed payment
  • "Sold out" shows automatically — no manual update needed
  • Email alerts when stock drops below your custom threshold
🚚
Shipping & Delivery Management

Set your shipping rates. Cover all of Kenya.

Create shipping zones by county, set flat rates or weight-based rates, offer free shipping thresholds, and connect to delivery partners.

  • Shipping zones by Kenyan county — Nairobi, Mombasa, upcountry
  • Flat-rate or weight-based shipping options
  • Free shipping above a minimum order value — drives bigger carts
  • Connect to local riders and delivery services
  • Pickup in-store option for customers who prefer to collect
🚚 Sell to Mombasa, Kisumu, Nakuru — all at the right rate
47 counties
covered with custom shipping zones

Key highlights

  • Shipping zones by Kenyan county — Nairobi, Mombasa, upcountry
  • Flat-rate or weight-based shipping options
  • Free shipping above a minimum order value — drives bigger carts
↩️
Returns & Refunds

Handle returns professionally. Keep customer trust.

A simple, professional returns process builds the trust that turns one-time buyers into loyal regulars.

  • Customer-initiated return requests via their order page
  • Review, approve, or reject returns from your dashboard
  • Issue refunds to M-Pesa or store credit with one click
  • Track all returns and refund history in one place
  • Return rate analytics — see which products have issues
↩️ A great returns policy is a sales strategy
89%
of customers who get easy returns buy again

Key highlights

  • Customer-initiated return requests via their order page
  • Review, approve, or reject returns from your dashboard
  • Issue refunds to M-Pesa or store credit with one click
💬
WhatsApp Order Notifications

Your customers live on WhatsApp. Your store connects to it.

Automatic order confirmations, shipping updates, and delivery alerts — sent straight to your customers' WhatsApp.

  • Auto-send "Your order is confirmed" to customers on WhatsApp
  • Delivery updates sent to their WhatsApp — no app required
  • Share your store link in WhatsApp groups and status directly
  • WhatsApp Business integration for professional two-way chat
  • QR code for your store — works offline at markets and pop-ups
💬 Meet your customers where they already are
98%
WhatsApp message open rate

Key highlights

  • Auto-send "Your order is confirmed" to customers on WhatsApp
  • Delivery updates sent to their WhatsApp — no app required
  • Share your store link in WhatsApp groups and status directly
👥
Customer Database

Every customer. Every purchase. One place.

Your customer list is your most valuable business asset. Greatr builds it automatically from every order.

  • Full customer profiles — name, location, purchase history
  • Lifetime value, average order value, and last purchase date
  • Tag and segment customers by behaviour for targeted campaigns
  • Contact customers directly via email or WhatsApp from dashboard
  • Export customer list to CSV for use in other marketing tools
👥 Your list. Your asset. Your business.
100%
of customer data owned by you, not us

Key highlights

  • Full customer profiles — name, location, purchase history
  • Lifetime value, average order value, and last purchase date
  • Tag and segment customers by behaviour for targeted campaigns
🏭
Wholesale / B2B PricingScale plan

Sell to retailers and bulk buyers at different prices.

Offer exclusive pricing to wholesale customers without showing those prices to regular shoppers. Run B2B and B2C from one store.

  • Password-protected wholesale section — only approved buyers see prices
  • Set custom price lists per wholesale customer or group
  • Minimum order quantities for wholesale orders
  • Wholesale order forms — no cart needed for bulk orders
  • Separate wholesale analytics from retail analytics
🏭 Serve shops and retailers while still running retail
revenue per customer with wholesale

Key highlights

  • Password-protected wholesale section — only approved buyers see prices
  • Set custom price lists per wholesale customer or group
  • Minimum order quantities for wholesale orders
💻
API & WebhooksDeveloper API

Connect your store to anything. Automate everything.

Full REST API and webhooks so you can connect Greatr to your accounting software, ERP, delivery system, or any custom tool.

  • Full REST API for products, orders, customers, inventory
  • Webhooks for real-time events — new order, payment, restock
  • API key management from your dashboard
  • Full developer documentation — live examples included
  • Connect to accounting, logistics, ERP, and BI tools
💻 Your store. Your systems. Fully connected.
100+
integration possibilities via API

Key highlights

  • Full REST API for products, orders, customers, inventory
  • Webhooks for real-time events — new order, payment, restock
  • API key management from your dashboard
📱
USSD StorefrontKenya exclusive

Sell to customers with no smartphone. No data. No problem.

Kenya has millions of feature phone users. With USSD, your customers can browse and order from any phone, anywhere — even offline areas.

  • USSD menu lets customers browse and order without internet
  • Integrated M-Pesa payment — works on any Safaricom phone
  • Reach rural customers with zero smartphone or data requirement
  • Custom short code for your store (*XXX#)
  • USSD orders appear in your dashboard like all other orders
📱 No other ecommerce platform in Kenya has this
15M+
Kenyans on feature phones. Reach them.

Key highlights

  • USSD menu lets customers browse and order without internet
  • Integrated M-Pesa payment — works on any Safaricom phone
  • Reach rural customers with zero smartphone or data requirement
⚠️

Thinking of Shopify? Read this first.

Shopify's #1 complaint (86% of Trustpilot reviews are 1-star) is holding merchant funds for 6–12 months with no explanation. Their support is an AI chatbot that loops. Shopify Payments doesn't work in Kenya — you need expensive third-party apps just to accept M-Pesa.

Shopify Basic

KES 3,200+/mo

+ 2% transaction fee

Shopify fund holds

6–12 months

Reported by merchants

M-Pesa on Shopify

Requires 3rd-party app

Extra cost, no native STK Push

Honest comparison

No other platform does all of this for Kenyan sellers.

Shopify costs KES 3,000+/month, holds funds, and needs paid apps for M-Pesa. Instagram and WhatsApp aren't stores. Greatr is built for Kenya.

Feature
Greatr
from KES 999/mo
Shopify
from KES 3,000/mo
Instagram
not a store
WhatsApp
not a store
Automatic M-Pesa STK Push---
KES pricing — no USD conversion---
0% transaction commission-
No payment holds (funds never frozen)---
130+ professional templates--
AI product descriptions (Swahili)---
Loyalty & referral programmes---
Abandoned cart recovery--
Back-in-stock alerts--
Wholesale / B2B pricing--
USSD storefront (feature phones)---
Real-time analytics--
Custom .co.ke domain--
Kenyan support team (WhatsApp + phone)---
Flat monthly pricing (never %)-
Built for the Kenyan market---

Based on publicly available feature lists as of March 2026. Shopify requires 3rd-party apps for M-Pesa in Kenya. Shopify fund-hold data sourced from Trustpilot reviews (March 2026).

Questions we hear before people sign up

"I'm not technical. Will I manage?"

Most sellers go live in under 60 minutes. No code, no developer, no tech knowledge needed. If you can use WhatsApp, you can use Greatr.

"What if my customers don't trust an online store?"

Professional templates, verified M-Pesa payment, order tracking, and customer reviews together build more trust than any WhatsApp chat.

"I already sell fine on Instagram. Why change?"

Instagram shows your products. Greatr sells them. No DMs to manage, no screenshots, no «nimekupeleka» follow-ups. Just orders and payments.

"Is my customers' M-Pesa data safe?"

Greatr never stores M-Pesa PINs. All payments go directly through Safaricom's secure API. We are PCI-compliant and SSL-encrypted.

"Does Greatr ever hold my money?"

Never. This is Shopify's #1 complaint — they freeze merchant funds for months with no explanation. Greatr processes payments daily with no holds, no thresholds, no surprises.

"Will the price suddenly jump?"

No. Your plan price is locked. We don't do revenue-based pricing tiers that auto-upgrade you when you succeed (that's what BigCommerce does). Flat monthly price, always.

"What happens when I outgrow the plan?"

Upgrade in one click when YOU choose. No data migration, no downtime, no rebuilding your store. Everything moves with you instantly.

"Can I try before I pay?"

Yes. Full 7-day free trial. No credit card required. No restrictions. If it's not for you, cancel before day 7 and pay nothing.

From real sellers

What sellers say after switching

"

I made my first sale 3 hours after signing up. I cried when I saw the M-Pesa confirmation come in automatically. No screenshots. No chasing. Just money.

AW

Amina Wanjiku

Zawadi Fashion, Nairobi

KES 97,000/mo

"

Used to spend 3 hours every evening replying to Instagram DMs and manually sending M-Pesa numbers. Now I just check my dashboard in the morning.

BO

Brian Otieno

Mwanzo Electronics, Kisumu

Saves 3 hrs/day

"

Shopify held KES 280,000 of my money for four months with no reason. Switched to Greatr. No holds, no surprises, payment in my account same day.

FM

Faith Mutua

Soko Fresh Foods, Nairobi

Switched from Shopify

Ready to make the switch?

1,400+ Kenyan sellers already chose a real store over WhatsApp chaos.

Your 7-day free trial starts the moment you sign up. No card. No commitment. Just you, your products, and your first online sale.

Start my free store →

7-day free trial · No credit card · Setup in 60 minutes